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Area Service Manager

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Date: 03-Aug-2019

Location: MTBD-Jodhpur, IN

Company: Mahindra & Mahindra Limited

Ø To analyze the technical complaints of the vehicle in the field.
Ø To rectify defects in vehicles / overhaul aggregates.
Ø To maintain and handle internet based warranty.
Ø Ensure implementation of service processes at channel partners.
Ø Development of secondary channel.
Ø Feedback on companies as well as competitors’ products.
Ø Training of service managers.
Ø Work out special service support for strategic customers with channel partners.
Ø Ensure execution of spare parts order by all channel partners for sufficient inventory & for meeting spare parts target
Ø Secondary network for spare parts sales.
Ø Guide channel partners for manpower/facilities/equipment optimization.
Ø To ensure profitability of workshops of channel partners.
Ø MIS on service.
Ø Spare parts inventory management.