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Dy. Manager - Service

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Date: 12-Feb-2019

Location: MTBD-Calicut, IN

Company: Mahindra & Mahindra Limited

Position Details Position  Asst Mgr / Dy mgr Service
Reports To  ASM
Place of Posting  Trivendrum / Pallakkad
Responsibilities & Key Deliverables Ø To analyse the technical complaints of the vehicle in the field.
Ø To rectify defects in vehicles / overhaul aggregates.
Ø To maintain and handle internet based warranty.
Ø Ensure implementation of service processes at channel partners.
Ø Development of secondary channel.
Ø Feed back on company’s Service
Ø,Scrutiny and approval of warranty and good will claims.
Ø Ensuring uptime gauranty.
Job Requirements Experience (years) BE - 3- 8 yrs
Industry Preferred  Commercial vehicle industry / related
Qualification BE or B. Tech or Equivalent
Personality Traits Competencies Dealer Management, team handling
General Requirements   Coordination and customer centricity
Functional Competencies / Skills critical for the job   Effective delegaion and follow up 
Names of Companies from where we can get this talent .   Any OEM

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