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Manager- EV Capability Building (MEAL)
Mumbai A.O, MUM-KND-MEAL, IN
Responsibilities & Key Deliverables
Able to translate product knowledge into customer language to improve frontline sales productivity
Translate product knowledge into training content
1. Demonstrates deep understanding and passion for product
2. Understands product - features & benefits, auto basics and advanced auto technology
3. Able to understand feature, attribute and benefits for the products
4. Co-creates modules with vendors by giving inputs on products
5. Ensures complete knowledge transfer through module design
6. Provides inputs for easy and engaging content delivery
7. Regularly evaluates and updates the content being used for training delivery basis inputs from Product Planning, Brand & marketing etc.
Train the trainer
1. Trains the Trainer on basic understanding of global processes like CSI & SSI and significance of each parameter
2. Conducts TTT bootcamp for product launches
Process adherence for capability building at dealerships
1. Process facilitation, implementation and review of different processes at dealership level
2. Product wise Sales Stories, 6 Step DEMOs and Test Drives
Experience
7+ years in product, engineering, sales training and/ or pedagogy roles
Industry Preferred
EV/ auto / auto components
Must have : Detailed knowledge about Automotive (product & technology)
Qualifications
BE (preferred)
Training related certifications (preferred)
General Requirements
Job Segment:
Engineer, Automotive, Engineering