Responsibilities & Key Deliverables

Responsibilities:
1. Will be responsible for attending vehicle level joint investigations to identify root cause of concern in field pan India
2. Should able to drive the vehicles
3. Vehicle systems knowledge is must.
4. Will be responsible for resolving internal concerns related to DAC.
5. Data analysis
6. Daily monitoring of field complaints & effectivity of actions
7. Generate Field concern MIS & publish report, PPT for higher management
8. Take appropriate actions in association with manufacturing, supplier quality & design & for closure of field & internal concerns 
9. Speedy & time bound closure of emerging concerns & immobilisation concerns 

Key Deliverables:
1. Reduction in field failures & warranty cost
2. TAT (Turn around time) for failed part analysis
3. TAT for field escalations
4. TAT for concern resolution
 

Experience

8 to 10 yrs

Industry Preferred

Qualifications

General Requirements