Deputy Manager - Outbound Logistics

Date: 22 Oct 2026

Location:

Chakan, Chakan, IN

Company: Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

Dealer -Pre Sales claims Management 1) To ensure sustainable reduction in Pre sales claim ratios and unclean POD % 2) To monitor damages in vehicles , conduct root cause analysis, and implement preventive action plans. 3) To verify Pre sales claims and share feed back with CCM/ Dealers for any abnormality 4) To be able to segregate patterns in defects from random defects and share with respective plant teams for RCA/ PA 5) To conduct benchmark studies and improve current processes
Outbound Logistics Processes - 1) Complete ownership of outbound logistics processes for first time right and every time right results 2) Conduct regular visits to dealers, RSOs, and yards to gather feedback and drive improvement initiatives. 3) Development and implementation of training programmes for drivers and field staff 4) Must have good knowledge on handling MACT/Theft and legal case
Transporter & Vendor Management • Select and manage transport vendors, ensuring service level agreements (SLAs) are met. • Conduct monthly performance reviews with logistics teams, logistics service providers and mfg teams
MIS • Must have good knoweldge on Qlik Sense, Power BI, Dashboards • Must be able to handle large database files

Automotive Industry

MBA; Post Graduate Dip in Mgmt; MBA in Supply Chain Management; Post Graduate Dip in Mgmt in Supply Chain Management

Strong understanding of vehicle technology, logistics operations, yard management, BA handling, and standard operating procedures (SOPs).
Ability to effectively address field-level queries and provide timely, practical solutions.
Demonstrated capability to optimize and leverage human capital for improved team performance.
Strong results orientation with a focus on achieving business objectives.Commitment to execution excellence through high-quality and timely delivery.
Customer-centric approach with a focus on understanding and meeting customer needs.