Responsibilities & Key Deliverables

Commodity: B&T 
1. Will be responsible for resolving field concerns related to  B&T .
2. Will be responsible for resolving internal concerns related to B&T
3. Data analysis
4. Daily monitoring of field complaints & effectivity of actions
5. Reduction in field concerns by correct root cause analysis & speedy implementation of corrective measure to meet organisation targets
6. Genearte Field concern MIS & publish report, PPT for higher management
7. Carry out joint investigations in field to arrive at root cause
8. Take appropriate actions in association with manufacturing, supplier quality & design & for closure of field & internal concerns 
9. Speedy & time bound closure of emerging concerns & immobilisation concerns 
 

Experience

8 to 10 yrs

Industry Preferred

Qualifications

General Requirements