Assistant Manager-PET

Responsibilities & Key Deliverables

-Joint investigation at dealership and supplier locations to analyze field failures and ensure resolution.
- Systematic problem-solving methodology for field concerns analysis and resolution; monitoring effectiveness of actions taken.
- Proficiency in diagnostic tools for analyzing complete driveline systems (engine, clutch, transmission).
Dealer visits for identifying potential failures, benchmarking against other OEM best practices, and driving improvements.
- Coordination with  External & internal functions (Dealer, Customer Care, PET, SQE, CQA, Manufacturing, MRV) for prompt resolution and timely closure of concerns.
- Active involvement in new projects and ensuring deployment of lessons learned.
- Preparation of MIS reports, dashboards, presentations, cost impact approvals, and field intervention documents for senior management reviews.
- Working knowledge of SAP for warranty claims administration, including record-keeping and warranty recovery reporting.
Maintaining DWM for key indicators.
- E5Monitoring, data analysis, and efforts to reduce key performance indicators (R/1000, CPU, Aggregate Replacement) for transmission, axle, and driveline systems.

Experience

4-7 years

Industry Preferred

Powertrain components backgroud is must (Engine Must and added advanates of Gear box, Axle, clutch, Propleller shaft)

Qualifications

BE - Mech - Mechanical Engineering /Automobile Engineering

General Requirements

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