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Circle Operations Head

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Date: 09-Apr-2019

Location: Dimapur, IN

Company: Mahindra & Mahindra Limited

Responsibilities & Key Deliverables

1. Control outage and achieve network availability target of the Circle & always ensure that the circle is in rewards zone as per AOP target
2. Outage analysis and RCA
3. Cluster team meeting on monthly basis alongwith infra team and review the performance, resolve issues and shortcomings
4. Customer  interaction and meet their expectation
5. Define Cluster manager beat plan for site visits and frequent failing sites resolution 
6. Prevent misuse of materials and resources (Fuel)
7. Ensure reduction in fuel consumption by closely monitoring the 'design cost' 
8. Periodic check of quality of PM 
9. Alarm compliance and alarm clearance at 100% of the sites within SLA
10. Ensure timely resolution of issues occurring at each site 
11. Organize training of workforce on regular basis to improve the efficiency
12. Organize workshops and technician meet
13. Organizing safety training for technicians/supervisors
14. Ensure safety guidelines are followed by the field people
15. Provide required Support for implementation of safety initiatives taken by the Company from time to time
16. Tracking all electricity bill payments and any other utility payments to ensure timely payments and uninterrupted service.
17. Ensure all energy billing inputs including fuel and DCEM are timely provided to Accounts for billing to Operators.
18. Maintain and update site infra database related to energy and utility expenses.
19. Monthly Reward and Recognition for the field team


15 to 20 years

Industry Preferred

Telecom & Genset


Diploma/BE - Electrical or E&TC

General Requirements

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