Assistant Manager Customer Care

Responsibilities & Key Deliverables

1. Creating systems to ensure first time right service as well as managing processes to ensure no loss of production
2. Linking up with Quality and PDRDS to ensure product feedback is incorporated in existing and future products
3. Managing the state by undertaking relationship building between dealers and state team
4. Ensuring that the new initiatives are implemented efficiently as well as making sure of their success
5. Working with subordinates to prepare them to take the organization into the future

Experience

10- 15 Years

Industry Preferred

Qualifications

B.E.

General Requirements