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State Channel Development Manager

Date:  4 Nov 2024
Location: 

Jaipur, Jaipur, IN

Company:  Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

NEWORK STRENGTHENING
•    Adherence to Dealer appointment plans (Scouting & appointment of suitable channel partners) for both Tractors & Farm Machinery
•    Improve Secondary level network quality and Throughput - Branches and Sales points
•    New dealer induction & installation 
•    Implement retail identity program at dealerships
•    Ensure Channel Readiness for any upcoming new product launch

DEALER PERFORMANCE MANAGEMENT
•    New Dealer performance management - Reviews & Action Plan implementation for a period of One year handholding of new dealers to ensure they perform as per expectations
•    Provide capability building support to de-growth dealerships and implement actions on identified areas of improvement
•    New strategies deployment and monitoring – Low share market activities monitoring. 
•    Rollout & Management of Dealer Performance Management program (Panchratna) for Dealer Owners – Conducting Audits on a quarterly, half yearly & annual basis. Support Dealers and area office teams in identifying Gaps and preparing quarterly actions to overcome gaps. Monitor implementation of actions planned during dealer visits and ensure dealers get rewarded and recognized at the highest forums
•    Capture and communicate feedbacks for improvement in the R&R programs

CAPABILITY BUILDING FOR DEALER OWNER AND DEALERSHIP EMPLOYEES
•    Hand holding & training of dealership manpower through the Solution Selling program along with dedicated coaches
•    Conducting periodic customized training programs – product trainings, systems utilizations, soft skills
•    Monthly reporting of salesmen productivity data
•    Ensuring dealer owners are registered for various trainings like IIMB, NEEV, etc.
•    Monitoring of progress of dealerships post trainings conducted for Dealer, sales manager, Exchange manpower

SYSTEMS AND PROCESSES
•    Implementation & monitoring of system adherence at dealerships (FDW, IdeaNxt)
•    FDW installation & training at dealerships 
•    Training to new Territory Managers on FDW and R&R programs
•    Undertake Innovation projects

DEALER BONDING
•    Conducting State Dealer Councils & taking actions for improvement to enable higher DSI

Competencies – 

1) Customer Focus 
2) Team Work 
3) People Development 
4) Result Orientation with Execution Excellence 
5) Vision & strategic orientation 


General Requirements – 

1) Proficiency in computers - MS Office, SAP knowledge would be as asset 
2) Good communication skills - verbal & written
3) Good presentation skills
4) Willingness to travel

Preferred Industries

Sales
Tractor
Farm Sector

Education Qualification

Engineering graduate (Post Graduation in Management will be preferred)

General Experience

5-8 years of relevant experience & handling dealership network, Having experience in handling Automobile related Dealers in any/multiple functions of Sales, Channel activities, training etc

Critical Experience

Ability to converse in Local Language, Hindi and English

Candidate should be Process oriented

System Generated Core Skills

Consumer Insighting
Liasoning
Process Management
Dealer Performance Management
Dealer Capability Building
System Implementation
Product Knowledge
Digital Orientation
Data Analysis
Dealer Relationship Management
Dealer Appointment & On-Boarding
Channel Management
Dealer Value Proposition
Channel Strategy
Key Account Management
Working Capital Management


Job Segment: Engineer, Engineering

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