Welfare officer

Responsibilities & Key Deliverables

• Develop and implement welfare programs and initiatives to enhance the well-being of employees at the tractor manufacturing plant.
• Ensure compliance with all applicable labour laws and regulations related to employee welfare and industrial relations.
• Conduct regular assessments of the workplace environment and facilities to promote safety, health, and overall employee satisfaction.
• Liaise with internal departments and external agencies to facilitate timely resolution of employee grievances and welfare needs.
• Organise health camps, counselling sessions, recreational activities, and training workshops aimed at employee development and stress management.
• Maintain records and reports regarding welfare activities, attendance, and employee feedback to monitor effectiveness.
• Support Employee Relations initiatives by assisting with policy communication, dispute resolution, and fostering positive workplace culture.
• Collaborate with the HR team to identify welfare-related challenges and propose sustainable solutions aligned with organisational goals.
• Act as a point of contact between management and employees on welfare matters ensuring transparent communication and trust-building.
• Drive awareness campaigns on health, safety, and legal rights to empower employees with knowledge and resources.

Experience

• Proven experience in welfare management, preferably within heavy manufacturing or automotive sectors.
• Experience working in or with tractor manufacturing plants or similar industrial environments is highly advantageous.
• Strong understanding of Indian labour laws, employee welfare policies, and compliance requirements.
• Demonstrated ability to design and deliver welfare initiatives that improve employee engagement and morale.
• Experience in handling employee grievances, mediation, and industrial relations in a sensitive and effective manner.
• Familiarity with setting up health and safety programs, including coordination with medical professionals and legal authorities.
• Proficiency in maintaining meticulous records and generating insightful reports for management review.
• Comfortable interacting with diverse groups of employees and management with diplomacy and empathy.
• Ability to coordinate cross-functionally with HR, operations, and union representatives to foster a cooperative working environment.

Industry Preferred

Industry experience in the manufacturing sector, with a specific focus on agricultural machinery, automotive, or heavy equipment manufacturing is preferred.

Understanding of employee welfare and industrial relations within the Farm Division or similar production environments will be highly beneficial.

Experience in sectors where factory floor operations and labour welfare intersect, such as foundries, steel plants, or large-scale assembly lines, is advantageous.

Qualifications

• Master's degree in Human Resources and Social Work, Labour Welfare.
• Professional certifications or training in Industrial Relations, Labour Law, or Employee Welfare are desirable.
• Hindi language proficiency

General Requirements

• Commitment to maintaining confidentiality and ethical standards in handling sensitive employee information.
• Ability to work collaboratively in a diverse team environment while respecting cultural and individual differences.
• Strong organisational skills to manage multiple welfare initiatives concurrently.
• Effective time management and prioritisation skills to meet deadlines without compromising quality.
• Willingness to engage with employees at all levels and provide support in a respectful and non-judgmental manner.
• Adaptability to evolving workplace dynamics and readiness to respond to emerging welfare challenges.
• Adherence to company policies and willingness to promote the core values of Mahindra & Mahindra Ltd.
• Continuous learning mindset to stay updated with the latest developments in labour laws and welfare practices.

Our commitment to Diversity, Equity, and Inclusion

Our company embraces diversity, equity, and inclusion as fundamental values integral to our workplace culture and success.

We strive to build an environment where every individual, regardless of background, identity, or experience, feels valued, respected, and empowered to contribute their best.

Mahindra & Mahindra Ltd is committed to fostering equitable opportunities for career advancement and personal growth for all employees, reflecting our dedication to fairness and social responsibility.

We encourage diverse applicants to apply and welcome unique perspectives that enhance creativity and innovation throughout our organisation.

Measures are continuously implemented to ensure bias-free hiring, equal access to resources, and an inclusive culture where collaboration thrives.