Responsibilities & Key Deliverables

Job Role: 
-    Develop and execute the digital transformation strategy for spares operations, focusing on customer engagement and process optimization.
-    Design and document the architecture for integrating various systems.
-    Oversee the development and management of APIs for seamless data exchange among various software and systems used in SBU and with channel partners
-    Lead and manage IT integration projects, ensuring on-time and within-budget delivery.
-    Manage relationships with third-party vendors involved in integration projects.
-    Manage the deployment of integrations and provide post-go-live support.
-    Maintain comprehensive documentation of all hardware, software integration processes and configurations.
-    Stay up to date with emerging integration technologies and trends.
-    MIS generation & analytics for sales improvement.

Systems/ SAP knowledge: 
SAP / Excel / Power BI / Google Cloud 

Any Additional Knowledge: 
Knowledge on APIs, system integrations, SAP integration etc.
 

Education Qualification

Graduate

General Experience

3-5 Years of experience

Critical Experience

Skill Set:

Functional Competency – 
Ability to troubleshoot software issues, provide technical support to users, and collaborate with IT teams for system maintenance and upgrades.

Knowledge of software 
Strong analytical and problem-solving skills to identify and resolve issues related to spare parts management and software systems.
Good Understanding about IT systems used by the company (ERP, CRM, etc.) and their functionalities.
Excel competency for MIS & Analytics