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Manager - Spare Parts

Date:  19 Nov 2024
Location: 

Lucknow, Lucknow, IN

Company:  Mahindra & Mahindra Ltd

Preferred Industries

Farm Sector
Spares
Engineering
Engineering / Constr
Engineering Products
2 Wheeler
3 Wheeler
Auto / Auto Equipment
Auto Components
Auto/Spares
Automobile
Automotive Industry

Responsibilities & Key Deliverables

 

  • Drive profitable revenue growth in the territory by implementing the Company Service Strategy through authorized channels (dealers, MASPs, DSPs).
  • Develop and manage sales targets for spare parts and oil by setting dealership and office goals with principals and service teams.
  • Conduct regular reviews with key dealerships, offering guidance to enhance performance.
  • Collaborate with the Area Office on field activations and interventions to boost revenue.
  • Train M&M and Tech Masters personnel to ensure efficient service for field customers.
  • Expand territory coverage by mapping grey spaces and preparing business cases to add new channels.
  • Conduct field visits to promote Mahindra Genuine Spares, oil, and other products.
  • Ensure adherence to company norms and processes across all dealers.
  • Organize field activities, campaigns, and promotional events to drive primary and secondary sales.
  • Identify and onboard exclusive MASP/Tech Masters, improve their performance through SAR and stock monitoring.
  • Address dealer and MASP concerns regarding spare parts, providing timely solutions.
  • Collaborate with Zonal Customer Care, Area Office, and Warehouse teams to meet territory goals

Education Qualification

BE / Diploma

General Experience

Critical Experience

Proficient in MS Office (Excel & Power point)

Data, Trend analysis & Forecasting skills

Preferably SAP hands on experience

System Generated Secondary Skills


Job Segment: Warehouse, Engineer, Automotive, Manufacturing, Engineering

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