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Manager - Spare Parts
Date:
19 Nov 2024
Location:
Lucknow, Lucknow, IN
Company:
Mahindra & Mahindra Ltd
Preferred Industries
Farm Sector
Spares
Engineering
Engineering / Constr
Engineering Products
2 Wheeler
3 Wheeler
Auto / Auto Equipment
Auto Components
Auto/Spares
Automobile
Automotive Industry
Responsibilities & Key Deliverables
- Drive profitable revenue growth in the territory by implementing the Company Service Strategy through authorized channels (dealers, MASPs, DSPs).
- Develop and manage sales targets for spare parts and oil by setting dealership and office goals with principals and service teams.
- Conduct regular reviews with key dealerships, offering guidance to enhance performance.
- Collaborate with the Area Office on field activations and interventions to boost revenue.
- Train M&M and Tech Masters personnel to ensure efficient service for field customers.
- Expand territory coverage by mapping grey spaces and preparing business cases to add new channels.
- Conduct field visits to promote Mahindra Genuine Spares, oil, and other products.
- Ensure adherence to company norms and processes across all dealers.
- Organize field activities, campaigns, and promotional events to drive primary and secondary sales.
- Identify and onboard exclusive MASP/Tech Masters, improve their performance through SAR and stock monitoring.
- Address dealer and MASP concerns regarding spare parts, providing timely solutions.
- Collaborate with Zonal Customer Care, Area Office, and Warehouse teams to meet territory goals
Education Qualification
BE / Diploma
General Experience
Critical Experience
Proficient in MS Office (Excel & Power point)
Data, Trend analysis & Forecasting skills
Preferably SAP hands on experience
System Generated Secondary Skills
Job Segment:
Warehouse, Engineer, Automotive, Manufacturing, Engineering
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