SuccessFactors Lead

Responsibilities & Key Deliverables:

• Lead the operations & implementation of SuccessFactors, ensuring alignment with business needs and objectives.
• Collaborate with cross-functional teams to understand business requirements and design AI-enabled solutions that enhance the employee experience.
• Implement AI-enabled features and functionalities within SuccessFactors, such as chatbots, deep learning & Gen Ai. 
• Monitor and analyze key metrics to measure the effectiveness and impact of AI initiatives on employee experience and business outcomes.
• Provide guidance and support to HR teams in leveraging AI technologies to automate HR processes, improve decision-making, and deliver personalized employee experiences.
• Stay up-to-date with the latest trends and advancements in AI and related technologies, evaluating their potential applications within SuccessFactors.

Education Qualification:

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.

General Experience:

• Minimum of 5 years of experience in HR technology, with a focus on SuccessFactors implementation and administration.
• Strong understanding of HR processes, practices, and systems.
• Experience with project management methodologies and tools.
• Excellent analytical and problem-solving skills.

Critical Experience:

• Proven experience in successfully implementing SuccessFactors.
• Familiarity with AI concepts. 
• Demonstrated ability to think strategically about AI-enabled solutions and their impact on employee experience and business outcomes.
• Hands-on experience with modern tech stack and tools related to AI, cloud computing, and data analytics.
• Experience with integrating AI technologies with existing HR systems and processes.
• Strong communication and collaboration skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• We are seeking a candidate with a strong foundation in SuccessFactors, coupled with a forward-thinking mindset to leverage AI technologies and modern tech stack. The ideal candidate will have the knowledge and expertise to unlock employee experience potential by implementing innovative AI-enabled solutions within SuccessFactors.