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Head Quality MTBD CE

Date:  3 Apr 2024

MP, MT-ChakanOffice, IN

Company:  Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

Ensure that the Quality Vision, Mission and Policy is effectively deployed across the plants by providing appropriate resources and thereby structuring quality system, product and process audit. Establish, institutionalize structured process to capture the voice of customers through dealers and customer care for Product Quality and Reliability improvement and ensure that it is deployed through appropriate initiatives, goals and mentoring. Ensures that product meets/exceeds the outgoing product quality and consistently meets the critical parameter in line with the product attribute leadership (PAL's) through use of appropriate statistical tools. Ensures to get the priorities right for the product improvement by effectively coordinating with:. PVT - for Product Quality and Reliability Improvement. SQE - for Supplier Quality Improvement. Ensure that the product is at par or better than the benchmark in terms of product and process parameters. Ensure the deployment of quality management system defined in MQS through structured product, process and component audit. Takes the lead in organizing periodic management reviews with the service management to provide updates on the progress as against the quality initiatives/goals and ensure timely escalations and PDCA. Provide functional guidance to the quality assurance team in terms of enhancing quality functional excellence and ensure that a structured problem solving approach is being followed to improve the effectiveness and efficiency

Quality managers typically supervise a team of employees, often guiding them and training them to implement the right strategies for quality control. Delegate tasks effectively, oversee performance and identify issues related to productivity. Prioritising tasks, allocating resources and conducting audits

Preferred Industries


Education Qualification

Bachelor of Engineering in Electrical; Bachelor of Engineering in Automobile; Diploma in Engineering; Bachelors of Technology

General Experience

15+ years in Quality Assurance in Passenger Car and Small Commercial Vehicle segment

Critical Experience

Exposure in Quality Management System deployment through structured product, process and Component Audit at PU/Plant level.Experience of Quality Assurance function and Exposure to manufacturing processes.Prior experience of handling CQA Head role for large plant like Nashik/ Chakan.Prior experience first time right launches in automotive passenger/commercial vehicle segments or Powertrain products.Experience of leading a medium to large sized team

Mahindra Leadership Competencies

Strategic Business Orientation_Business Perspective
Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
Strategic Business Orientation_Strategic Foresight
Strategic Business Orientation_Global mind-set
Leadership through Sustainability_Strategize around,Sustainability Drivers
Leadership through Sustainability_Frugal mind set
Leadership through Sustainability_Stakeholder focus
Leadership through Sustainability_Triple Bottom Line Sensitivity
Customer Focus_Customer Sensitivity
Customer Focus_Customer Delight
Customer Focus_Service Orientation
Innovation Led Transformation _Idea Orientation
Innovation Led Transformation _Change catalyst
Innovation Led Transformation _Risk Taking with Responsibility
Result Orientation with Execution Excellence_Effective Project Management
Result Orientation with Execution Excellence_Passion for Quality
Result Orientation with Execution Excellence_Accountability for results
Result Orientation with Execution Excellence_Agility with discipline
Leveraging Human Capital_Exponential synergy
Leveraging Human Capital_Team development
Leveraging Human Capital_Entrepreneurial engagement
Leveraging Human Capital_Appreciating diversity
Weaving Passion and Energy at Work_Being Passionate about work
Weaving Passion and Energy at Work_Working without Barriers
Weaving Passion and Energy at Work_Blending Fun with work
Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

Analytical Thinking
Business Analytics
Quality Assurance (QA)
Total Quality Management (TQM)
Resource Management
Product Audit
Quality System
Process Design & Implementation
Reliability Improvement
Project Management
Statistical Analysis
Supplier Quality Management (SQM)
Quality Control
Quality Management System (QMS)
Continuous Process Improvement
Process Knowledge - Manufacturing
Automotive Technology
Six Sigma
Cost Benefit Analysis
ISO - Quality Management
Process Knowledge - MPDS
Business Statistics

System Generated Secondary Skills

Job Segment: Electrical, Engineer, Automotive, Engineering

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