Responsibilities & Key Deliverables

Ensure that the Quality Vision, Mission and Policy is effectively deployed across the plants by providing appropriate resources and thereby structuring quality system, product and process audit. Establish, institutionalize structured process to capture the voice of customers through dealers and customer care for Product Quality and Reliability improvement and ensure that it is deployed through appropriate initiatives, goals and mentoring. Ensures that product meets/exceeds the outgoing product quality and consistently meets the critical parameter in line with the product attribute leadership (PAL's) through use of appropriate statistical tools. Ensures to get the priorities right for the product improvement by effectively coordinating with:. PVT - for Product Quality and Reliability Improvement. SQE - for Supplier Quality Improvement. Ensure that the product is at par or better than the benchmark in terms of product and process parameters. Ensure the deployment of quality management system defined in MQS through structured product, process and component audit. Takes the lead in organizing periodic management reviews with the service management to provide updates on the progress as against the quality initiatives/goals and ensure timely escalations and PDCA. Provide functional guidance to the quality assurance team in terms of enhancing quality functional excellence and ensure that a structured problem solving approach is being followed to improve the effectiveness and efficiency

Quality managers typically supervise a team of employees, often guiding them and training them to implement the right strategies for quality control. Delegate tasks effectively, oversee performance and identify issues related to productivity. Prioritising tasks, allocating resources and conducting audits

Preferred Industries

Education Qualification

General Experience

Critical Experience

Mahindra Leadership Competencies

System Generated Core Skills

System Generated Secondary Skills