Key Account Manager

Date: 12 Apr 2024

Location:

MP, MTBD-Chennai, IN

Company: Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

To manage good relationship with KAM customers.to identify and deal with strategic/KAM customers.End to end resolution of existing customer issues and Retaining them.Improving Share of business with customers and improving overall revenue for the company.Improving customer engagement with various activities - Pre sales to post sales.to Ensure presence of MTB Products in consideration set of these KAM customers in all their deals.to work with KAM customers to Ensure good experience in the entire sales Process.Build a good network with all KAM customers in the region.to work out better schemes with financiers for KAM customers.to act as an interface between the Product development / Marketing team and the end customers.to help in improving capability of the team and to monitor their performance

Preferred Industries

Education Qualification

MBA; Bachelor of Engineering

General Experience

BE - 8 yrs, BE MBA -6 -8 yrs

Critical Experience

Mahindra Leadership Competencies

Strategic Business Orientation_Business Perspective

Strategic Business Orientation_Anticipating and Leveraging Business Opportunities

Strategic Business Orientation_Strategic Foresight

Strategic Business Orientation_Global mind-set

Leadership through Sustainability_Strategize around,Sustainability Drivers

Leadership through Sustainability_Frugal mind set

Leadership through Sustainability_Stakeholder focus

Leadership through Sustainability_Triple Bottom Line Sensitivity

Customer Focus_Customer Sensitivity

Customer Focus_Customer Delight

Customer Focus_Service Orientation

Innovation Led Transformation _Idea Orientation

Innovation Led Transformation _Change catalyst

Innovation Led Transformation _Risk Taking with Responsibility

Result Orientation with Execution Excellence_Effective Project Management

Result Orientation with Execution Excellence_Passion for Quality

Result Orientation with Execution Excellence_Accountability for results

Result Orientation with Execution Excellence_Agility with discipline

Leveraging Human Capital_Exponential synergy

Leveraging Human Capital_Team development

Leveraging Human Capital_Entrepreneurial engagement

Leveraging Human Capital_Appreciating diversity

Weaving Passion and Energy at Work_Being Passionate about work

Weaving Passion and Energy at Work_Working without Barriers

Weaving Passion and Energy at Work_Blending Fun with work

Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

Consumer Focus

Product Knowledge & Application

Sales Planning

Interpersonal Skills

System Generated Secondary Skills

Financial Management

Market Intelligence

Territory Coverage Optimization

Apply for Job