Responsibilities & Key Deliverables

Leading teams on safety and related operations: 

1. Leading the team at battery repair center to ensure trouble free & safe operations of the center
2. Managing the turn around time considering customer satisfaction
3. Ensuring first time right - Zero repeat jobs
4. Providing technical support for complex issue resolution 
5. Managing repair operations, iincluding creating and implementing repair of Battery Pack, setting repair schedules, and ensuring that repairs are completed in a timely and efficient manner
6. Supervising Repair Staff managers 
7. Providing overall support & training for repair activity

End to end analysis & management of repair and service activities: 

1. Planning and managing all repair and installation activities
2. Ensuring all department workers adhere to the appropriate safety policies and procedures
3. Assigning repair schedules and evaluating repair cost estimates
4. Documenting and preparing daily progress reports and maintenance logs
5. Confirming legal requirement addressed on site
6. Manpower mapping 
7. Delivery and cost control
8. Coordination with Dealer for Fault reported in Battery Pack.
9. Understanding Warranty claim processes

Report management and data handling: 

1. Maintaining data base of field return Battery Pack.
2. Verify LOG and confirm Battery pack is good to go.
3. Maintain and track traceability of the part changed  during repair
4. Analysis of CAN logs for fault finding at preconditioning/EOL. Parallelly support repairing team. Also focusing on Fault category analysis in faulty part.

Experience

7-12

Industry Preferred

Automobiles OEMs

Qualifications

Post Graduate (Electrical/Mechanical Engineering degree preferred)

General Requirements

1.Knowldege about EV  Power train systems
2.HV battery technology and its handling procedure
3.Over all understanding of automotobile vehicle systems and architecture and its functioning