Assistant Manager - CQA Transmission Kandivali

Date: 17 Apr 2024

Location:

Mumbai A.O, MUM-KND-AFS(FD), IN

Company: Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

Monitoring of Field failures related to Transmission aggregate.Responsible for reducing Repairs Per Hundred (RPH) and warranty cost.Analysis of field complaints and providing solutions as fast as possible.Field visits for onsite analysis and understanding applications / Usage.Providing field fix solutions.Deployment of current learnings on new product to ensure first time right new products.Ensuring sustenance of actions taken and Improving response time.Systematic approach of problem solving using some of the advanced problem solving tools.Co-ordination with other functions such as Customer care, CDMM, PDRDS and Manufacturing for faster implementation of solution

Preferred Industries

Education Qualification

Bachelor of Engineering; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile

General Experience

3-5 Years, exp in Field Quality preferred

Critical Experience

Mahindra Leadership Competencies

Strategic Business Orientation_Business Perspective

Strategic Business Orientation_Anticipating and Leveraging Business Opportunities

Strategic Business Orientation_Strategic Foresight

Strategic Business Orientation_Global mind-set

Leadership through Sustainability_Strategize around,Sustainability Drivers

Leadership through Sustainability_Frugal mind set

Leadership through Sustainability_Stakeholder focus

Leadership through Sustainability_Triple Bottom Line Sensitivity

Customer Focus_Customer Sensitivity

Customer Focus_Customer Delight

Customer Focus_Service Orientation

Innovation Led Transformation _Idea Orientation

Innovation Led Transformation _Change catalyst

Innovation Led Transformation _Risk Taking with Responsibility

Result Orientation with Execution Excellence_Effective Project Management

Result Orientation with Execution Excellence_Passion for Quality

Result Orientation with Execution Excellence_Accountability for results

Result Orientation with Execution Excellence_Agility with discipline

Leveraging Human Capital_Exponential synergy

Leveraging Human Capital_Team development

Leveraging Human Capital_Entrepreneurial engagement

Leveraging Human Capital_Appreciating diversity

Weaving Passion and Energy at Work_Being Passionate about work

Weaving Passion and Energy at Work_Working without Barriers

Weaving Passion and Energy at Work_Blending Fun with work

Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

Analytical Thinking

Communication Skills

Consumer Focus

ISO 9000 - Quality Management

ISO TS 16949 - Quality Management

Microsoft Office

Quality Management System (QMS)

SAP

Product Knowledge - Transmission

Equipment Handling & Maintenance

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