DGM Sales & Operations Planning

Overview

The Lead – Digitization will be responsible for driving digital transformation initiatives across the Automotive & Farm Division’s end-to-end value chain, primarily encompassing supply chain, transportation & inventory management, manufacturing, sourcing & procurement, logistics, sales operations, and dealer networks. The role requires strong expertise in digital technologies, enterprise applications, and process transformation, along with the leadership capability to collaborate with internal cross-functional technology teams, system integrators, and IT product companies to deliver scalable digital solutions.

Responsibilities & Key Deliverables

1. Digital Strategy & Roadmap Development
•    Define and execute the digital roadmap aligned to business goals for supply chain, manufacturing, procurement, logistics, and sales operations.
•    Identify digital opportunities through maturity assessments, benchmarking, and evaluation of emerging technologies.
•    Drive digital-first thinking and operational excellence across functions.

2. Program Leadership, Project Management & Agile Transformation 
•    Lead enterprise-wide digital projects involving applications & suits such as (indicative) SAP SCM/MES/Ariba, Blue Yonder, Infor, Oracle Cloud, Kinaxis and other digital tools/platforms i.e., Enmovil (or of same league).
•    Oversee the end-to-end business analysis & delivery cycle—requirement gathering, solution design, development, testing, deployment, and stabilization; initiative-taking in identifying whitespaces & creating relevant business cases.
•    Work closely with in-house IT & technology teams, system integrators, and IT product companies to ensure seamless solution implementation.

3. Process Re-engineering & Continuous Improvement
•    Re-engineer key business processes across supply chain, procurement, logistics, and operations with a digital-first mindset.
•    Identify automation opportunities through RPA, AI/ML, digital analytics, IoT, and workflow technologies.
•    Track and report KPIs to measure transformation impact—cycle time reduction, cost optimization, service-level improvement.

4. Stakeholder, Technology Partner & Change Management
•    Collaborate extensively with internal cross-functional teams—SCM, Manufacturing, Procurement, Finance, Operations, and Enterprise IT.
•    Partner with system integrators, cloud partners, software OEMs, and digital product vendors to design scalable, future-ready solutions.
•    Drive organizational change management, ensure user adoption, and build digital competencies across business teams.
•    Maintain strong governance and communication across business, IT, and vendor ecosystems.

Experience & Skills

•    10–15 years of experience in industry value chain digitization or manufacturing driven enterprise transformation programs.
•    Experience in leading implementations at scale or managing Digital Supply Chain, Extended Warehouse Management & Transportation/Logistics of following is a plus – SAP TMS/SCM, Oracle TM/SCM, BY, Manhattan or focused point solutions like Enmovil, Descartes Systems etc.
•    Proven experience working with internal IT teams, enterprise architecture groups, technology COEs, and cross-functional business teams.
•    Hands-on experience collaborating with system integrators (SIs), consulting partners, and IT product companies to deliver digital solutions.
•    Strong understanding of cloud technologies, APIs, integration architecture, analytics platforms, data analytics, and agile methodologies.
•    Exposure to automotive, industrial products, or complex manufacturing setups is preferred.

Behavioural Competencies

•    Strong stakeholder management and collaboration abilities
•    Excellent communication, negotiation, and vendor management skills
•    Analytical and problem-solving mindset
•    Execution-oriented with high ownership
•    Ability to influence and drive digital adoption across teams.

Qualifications

•    Bachelor’s degree in engineering (Mechanical, Industrial, Computer Science preferred).
•    MBA or advanced degree in Operations, Supply Chain, or Digital Transformation is desirable.

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.