Responsibilities & Key Deliverables

Service Marketing
- Driving of secondary network (Authorized Service Points) through appointment of Service Network, driving customer satisfaction & business through various schemes.
- Driving Big Boss loyalty program (Tech Masters), trainings, digitization of MBB, improve business, planning of annual events, New tractor referral managment, MBB app management & ensure stickness / retention of MBB.
- BTL Events planning and monitoring (Designing of event, support to filed team in terms of videos, tutorials and BTL product designs etc.
- Vendor managment for release of scheme rewards, redemption with data validations.
- Esure dealer profitability by driving & monitoring SAR
- Competition intelligences on new activities, processes
- Promote digital initiative such as SUVIDHA (Missed call service), Service lead generation through digital mode etc.

Preferred Industries

Education Qualification

Degree / Diploma in Automobile, Mechanical Engineering, Agriculture

General Experience

'- Good communication skill both oral & written.
- IT & System orientation with good experience on MS Office
- Good Interpersonal skills
- Person must know Power Bi

Critical Experience

Good Product & Application Knowledge
- Customer Focus
- Analytical & Problem solving skills
- Innovative thinking
- Good exposure to Digitisation
- exposure towards service marketing, channel handling

System Generated Core Skills

System Generated Secondary Skills