Responsibilities & Key Deliverables

"Ethics Repository Management:

Maintain a centralized repository for ethical concerns, complaints, and investigations received from various sources.

Regularly update the repository with new cases, investigations, outcomes, and ensure systematic filing for efficient retrieval of information.

Ensure confidentiality and data security of all repository contents."

"Speak-Up Helpline Management:

Administer the “Speak-Up” Helpline, including:

a.Case Management

b.Backend admin support

c.MIS & Reporting

d.Trends & Analysis reports "

"Case Analysis & Recommendations:

Maintain and analyze a tracker of cases, identifying trends and recurring issues.

Provide recommendations to address compliance, policy, and process gaps, proactively addressing ethical risks."

"Training & Awareness:

Assist in the design, development, and implementation of ethics training programs for employees.

Support administrative updates and management of the Ethics Counsellor Program on a monthly basis.

Manage Induction session and ensure the team respresentation in all Induction session is there."

"Compliance Monitoring:

Monitor the completion of compliance e-modules and ensure annual compliance adherence through regular follow-ups.

Collaborate with the Risk Assessment team to analyze business risk areas in conjunction with policies."

"Governance Reporting & Documentation:

Prepare documentation for various committee presentations (monthly and quarterly).

Create and maintain meeting minutes (MoM) for governance and ethics-related discussions.

Collaborate with the legal team on documentation such as drafting show cause notices and securing relevant signatures.

Establish and manage a systematic filing system for efficient retrieval of information."

"Operational Support:

Ensure timely invoicing settlement and maintain accurate tracking documentation.

Coordinate with stakeholders, including Risk and Legal teams, to ensure seamless governance operations and actionable outcomes."

Experience

2 - 3 years of experience preferrably in similar functions, Internal Audit function or conducting internal investigations.

Industry Preferred

Large Conglomerates / MNCs /Banking / Legal Firms

Qualifications

1. Post-Graduation in Commerce / Law / CA / CS / Business Ethics or a related role.

2. Good to have professional certifications:

(e.g., Certified Ethics and Compliance Professional, Certified Fraud Examiner).

3. Experience in a similar role within the industry.

4. Proficient in Microsoft Office (Excel / Powerpoint).

General Requirements

1. Ability to maintain confidentiality and handle sensitive information with discretion.

2. Detail-oriented and organized to manage repository effectively.

3. Knowledge of best practices in ethics and complaince.

4. Problem-solving ability, high on integrity, reliable and high sense of ownership.

5. Ability to manage multiple tasks while remaining proactive and flexible in style.

6. Effective written and oral communication skills