Responsibilities & Key Deliverables

Job Role: 
Collaborate with business stakeholders to understand business need for IT tools, any integration needs related to spares operations like DbMS, Loyalty engines, GCP etc.
-    Develop and execute the digital transformation strategy for spares operations, focusing on customer engagement and process optimization.
-    Design and document the architecture for integrating various systems.
-    Oversee the development and management of APIs for seamless data exchange among various software and systems used in SBU and with channel partners
-    Lead and manage IT integration projects, ensuring on-time and within-budget delivery.
-    Manage relationships with third-party vendors involved in integration projects.
-    Manage the deployment of integrations and provide post-go-live support.
-    Maintain comprehensive documentation of all hardware, software integration processes and configurations.
-    Stay up to date with emerging integration technologies and trends.
-    Managing the analytics need and working with AI team for integrations on user interfaces
-    Ensure compliance with relevant regulations and industry best practices.
-    Pivotal point for indirect purchases for Bazaar business using software like Ariba
-    Plan and handle events, retailer and mechanic meet and manage vendors handling the same and arranging for gift items and other BTL products for marketing team
-    MIS generation & analytics for sales improvement.

Systems/ SAP knowledge: 
SAP / Excel / Power BI / Google Cloud 

Any Additional Knowledge: 
Knowledge on APIs, system integrations, SAP integration etc.

Education Qualification

MBA; Bachelor of Engineering/Btech

General Experience

3-5 Years of experience

Critical Experience

Skill Set:

Functional Competency – 
Familiarity with Enterprise Resource Planning (ERP) systems and their modules related to inventory, procurement, and supply chain management.
Capable in handling IT, ITES vendors
Ability to troubleshoot software issues, provide technical support to users, and collaborate with IT teams for system maintenance and upgrades.
Wisdom about supply chain and distribution business processes
Knowledge of software tools for managing relationships with suppliers, optimizing procurement processes, and ensuring smooth flow of spare parts
Strong analytical and problem-solving skills to identify and resolve issues related to spare parts management and software systems.
Good Understanding about IT systems used by the company (ERP, CRM, etc.) and their functionalities.
Excel competency for MIS & Analytics

Leadership Competency- 
1.    Able to hand agencies and get work done within stipulated time
2.    Honed skills in conducting periodic reviews with agency personnel

Communication Skills –
1.    Excellent written and verbal communication skills
2.    Confident, able to articulate things.
3.    Emphatic listener and persuasive speaker
4.    Factual and creative writing ability 
5.    Able to communicate effectively with a wide range of people, show interest and listen to their needs.
6.    Strong presentation and demonstration skills
7.    Excellent communication skills to interact with various stakeholders, including suppliers, customers, and internal teams.

System Generated Secondary Skills