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Manager - CQA Hydraulic

Date:  10 Nov 2026
Location: 

Mumbai A.O, MUMBAI-KND-FD, IN

Company:  Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

  • Customer complaint management and field issue resolution
  • Lead hydraulic warranty reduction and reliability improvement projects
  • Own CVLs, FTRs and major hydraulic escalations
  • Drive structured 7-Step / 8D problem solving
  • Coordinate with Product Development, Manufacturing, SQI and Customer Care teams
  • Support DFMEA, ORC and new product quality reviews
  • Key performance indicators include:
    • Hydraulic RPH
    • Warranty Cost per Tractor (CPT)
    • CVL Closure Lead Time
    • Repeat Complaint Reduction
    • Warranty Savings Delivered
    • Project Implementation Adherence

Preferred Industries

Auto / Auto Equipment
Automobile
Auto Components
Automotive Industry
Auto ancilliary
IT

Education Qualification

  • B.E./B.Tech Mechanical or Agricultural Engineering

General Experience

Min 8 - 10 years of hands on experience in Mechanical and Electrical Proprietary Components Supplier Quality Customer Quality Assurance / Field Quality

Critical Experience

8-12 years in Tractor/Farm Equipment Quality, Warranty, Reliability or Hydraulics

System Generated Core Skills

7 QC Tools
Analytical Thinking
Communication Skills
Presentation Skills
Component Design
Auditing
Hydraulics
Continuous Improvement
Quality Assurance (QA)
Project Management
Project Implementation
Progress Monitoring
Quality Improvement
Process Management
Mechanical Inspection
Field Failure Analysis
Electronics Manufacturing
Six Sigma

System Generated Secondary Skills


Job Segment: Electrical, Engineer, Hydraulics, Automotive, Engineering

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