Manager-Network Manpower Development

Responsibilities & Key Deliverables

Skilled Workforce generation through interventions at technical institutes and makning students ready for the industry requirements. Anlyse &  provide technical content based on the needs for implementing On The Job trianings at the dealerships by Cluster Trainers and setting up process and implementing CB initiatives (physical /digital) pertaining to Service  aiming towards improvement of CX delivery.

• Identify the manpower adequacy requirement in Dealership / cities & Identify the institutes to ensure availability of students from the required  trades / branches and make them available for industry. CSR tie up scope as well
• Collaborating and making resource (training aids, content etc)  available with Institutes  for succesful deployment
• Liasioning with partners & vendors for trainings , Institutional tie ups et
• Data Analytics & MIS management for actionable outcomes
• Equipping Cluster Trainers with monthly content for Deployment of capability interventions at dealerships
• Training content preparation (STORM) moduels and other technical content for Cluster Trainers
• Process doc and manuals preaparation and implementation
• Digital training content, processes flow trainings etc and ensuring deployemnt through Trainers. 

Education Qualification

BE (Auto/Mech..)

Our commitment to diversity, Equity and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.

General Experience

8 - 10 Years in Automobile Industry,  Experience in Technical assistance , Technical Trainng domain or frontline CCM roles.