Responsibilities & Key Deliverables

Locations - Multiple (Pan India - Multiple locations across AOs)

1. Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems and also do on site visit for complex trouble shooting and training of dealer team.
2. Failure Root cause analysis and share information with upstream teams for product improvements
3. Enhance technical capabilities of dealer personnel
4 Dealership audit on technical aspects
5. Ensuring smooth new EV product launches from Technical support side 6. Telematics data analysis and handling of maintenance portal-(telematics portal). 
6. Understanding of battery diagnostics. 
7. Ability to diagnose based on telematics data

Experience

4-10 years

Industry Preferred

Automotive (OEMs)

Qualifications

BE / B. Tech/Diploma - Mechanical / Automobiles /Electrical- (Specialisation in Mechatronics, Automobiles, Electrical preferred)

General Requirements