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Product Manager - CX & DX
Mumbai, MUMBAI-KND-AD, IN
Responsibilities & Key Deliverables
1 Backlog Management:
- Define and manage the product backlog, ensuring it aligns with the product vision and business goals.
- Prioritise backlog items based on business value, stakeholder input, and development team capacity.
- Ensure that the backlog is visible, transparent, and understood by all stakeholders.
2. Stakeholder Collaboration:
- Act as the primary point of contact between stakeholders and the development team.
- Gather and analyse feedback from customers, stakeholders, and market trends.
- Communicate product vision, goals, and progress to stakeholders.
3. Requirement Definition:
- Write clear and concise user stories, acceptance criteria, and other requirement documents.
- Collaborate with the development team to ensure a shared understanding of requirements.
- Validate that the delivered features meet business needs and acceptance criteria.
4. Sprint Planning and Review :
- Participate in sprint planning, review, and retrospective meetings.
- Ensure that the development team understands the priorities and goals for each sprint.
- Accept or reject completed user stories based on acceptance criteria.
- Should be able to drive daily standup meeting
5. Product Strategy and Vision :
- Contribute to the development of the product strategy and vision.
- Stay informed about industry trends, competitor products, and emerging technologies.
- Identify opportunities for product improvement and innovation.
6. Performance Monitoring :
- Track and report on product performance metrics and user feedback.
- Analyse data to identify areas for improvement and make data-driven decisions.
- Continuously evaluate and refine the product to ensure it meets user needs and business goals.
7. Expertise in story writing :
- Writing down the EPICS into smaller stories to fulfil the sprint
- Writing down stories in correct Agile Format
- Accepting the stories after definition of done
8. Knowledge of capacity planning and load management of team
- Should be able to define the capacity of team as per upcoming iterations
- Managing the load, risks and dependencies
9. Should have knowledge of release (continuous integration and continuous delivery)
Experience
Industry Preferred
Qualifications
General Requirements