Quality Manager - MAL

Responsibilities & Key Deliverables

The Quality Manager is the nominated post-holder responsible for the management and supervision of continuing airworthiness activities sub-contracted by the Helicopter / Aircraft owner/operator.

The individual will report to the Accountable Manager of owner / operator and will be the functional manager for all Engineering activities in the approved site.

Job description of Quality Manager is responsible for monitoring compliance with regulatory requirements and quality standards of the following functions and monitoring of Airworthiness Review of fleet aircraft:-

· Quality monitoring of the areas of CAMO, contracted maintenance, sub-contracted activities for compliance with CAR M.

· The Engineering Training KEY RESPONSIBILITIES OF THE JOB Establishing a Quality Monitoring Programme which addresses all of the areas of Mahindra Airways Limited’s contracted maintenance support and all tasks carried out by the CAMO.

· Establishing Quality & Safety policies and standards for the Engineering Maintenance Operations, in line with the DGCA regulations and company objectives.

· Establish effective audit system to confirm adherence to company policies and procedures by all Department and personnel, while engaged in continuing airworthiness functions. Identify the deficiencies, related root cause and the corrective actions necessary for eliminating non-compliances and to ensure that these corrective actions are initiated and completed in such a way that they’ll meet their intended purpose.

· Establish effective Airworthiness Review process. Consult and liaise with the Regulatory Authorities and higher management on Regulatory compliance,

Organization approvals, Policies, Procedures etc. Occurrence reporting to the DGCA in the form and manners required by DGCA.

· Perform technical investigation of incident /accident in liaison with the Head- Flight Safety Department and Regulatory authorities. Apprise the Accountable Manager periodically on any issues related with flight safety, airworthiness and company’s compliance with regulatory requirements.

· Approve internal procedures, Department Manuals and verify that these do not conflict with the current applicable regulatory requirements.

· Approval of aircraft maintenance program amendment, wherever applicable. Evaluate and approve the contracted & subcontracted maintenance agencies. Monitoring and auditing of all sub-contracted activities. Monitoring compliance with CAR M and other applicable CAR’s. Responsible for annual budgeting for the department and managing the costs within allocated budgets. Establish and monitor KPI’s and goals for the department. Ensure submission of reports & returns to the management as per the laid down time frame. Promote and cultivate a working culture in the department, which is striving and conducive for high standards of quality, productivity, safety, cleanliness, teamwork and workmanship.

Preferred exposure – Airlines / General Aviation / Maintenance, Repairs & Overhaul Organisations.

Key Challenges: Audit

Decision Making Authority (Describes the type of decisions made alone, those on which the manager must be consulted, those referred to a higher level, and job procedures to be followed)

Experience

10 years of aviation work experience of which at least 2 years covering an appropriate combination of experience airworthiness management (engineering) and / or surveillance of such task(s) (Quality or Quality Assurance) in an airline and CAR 145 origination. Preferably worked in the technical services or Planning or Quality department of any General Aviation Engineering department

Qualifications

Degree or Diploma in Aeronautical Engineering

Skills/ Special Requirements

Computer proficiency

Sound knowledge of Aircraft / Helicopter maintenance activities

Good understanding on Part M Subparts G requirements, experience with CAMO functions. Proficient in maintenance management software and Microsoft office programs. Good knowledge of the airline maintenance and engineering processes and procedures