Responsibilities & Key Deliverables

1. Monitor and control Quality systems and processes
Compliance and effective control to documented processes and effectiveness
-Analysing non-conformities and deviations
-Initiating corrective preventive actions

2. Product and process audits To all the products produced in the plant
Quality level to meet the target value and customer expectations
Benchmarking
-competitor’s products
-referring to quality survey
-dealer visits

3. Process auditsTo all the products produced in the plant
-Designing specification
Monitor and control
Quality level of supplier components
Defect free parts during testing or early mileage
-supplier audits
-senior level discussion with top 10suppliers

4. Enhance customers’ satisfaction
- Continuous reduction -R/1000
- Customer satisfaction
-service resolution of field concerns
-analysis

Other req:
Knowledge of automobiles and its various systems,
Knowledge of important manufacturing processes,
Body, paint operation and assembly

Skills :

Analytical skill,
Interpersonal skill,
Leadership,
Decision making,
Negotiation skill,
Team and people management

Experience

15-20 years in large four wheeler automobile company Should have handled best in class products and systems

Industry Preferred

Qualifications

BE (Mech/ Auto/ Production)