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Regional Key Accounts Manager

Date:  15 Sep 2023


Company:  Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

 Drive Volumes through channels of government, corporate and fleet sales
•    Drive & motivate dealer staff for corporate sales targets. Identify, Set & achieve the segment-wise target for dealers
•    Increase in Enquiry Generation through Corporate Channel
•    Explore and create new business opportunities/ segments to expand our volume targets 
•    Ensure timely execution with end-to-end order and delivery process ownership. Participation in tender on time with both technical and commercial evaluation and proposal where applicable

Business Development Opportunity - Specific focus 
•    Identify & map existing & upcoming key accounts/segments for incremental numbers, and customize product offerings where applicable
•    Focus & develop strategy to capture emerging segments
•    Align policies & strategies with HO + AO + Dealer Teams
•    Engage with existing Key accounts & add new accounts

Customer centricity and Relationship Management
•    Build & maintain relationships with Key Accounts
•    Work with AO (Sales + Customer Care) to address Customer Escalation within agreed time-frame
•    Work with CX teams of dealers to evaluate CX for the specific and key accounts mapped to dealership 

Education Qualification

MBA; Post Graduate Dip in Mgmt

Critical Experience

Key Accounts Management Experience of min. 3-4 years in Automotive industry. 

Job Segment: Automotive

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