Responsibilities & Key Deliverables

Provides technical consultation on various aspects of the product and solutions based on the customer’s business requirements. 
Responsible for designing/architecting the overall solution and development part with the help of development for large-scale customers; 
Validates solution components and provide solution walkthrough with customer; 
Identify technical issues / risks and present alternatives to alleviate or resolve 
Guide and support team across multiple client engagements by providing technical thought leadership and guide team on standard methodologies for design & development. 
Drive innovation within the practice/team by creating/identifying reusable components, tools, accelerators & as well work on increasing adoptions of these accelerators during delivery

Experience

1. 10+ years experienced Technical Architect specialized in designing and delivering Industry specific applications for Salesforce Cloud solutions.  
2. Proven record of delivering enterprise level scalable solutions across Customer Relationship Management (CRM), Automotive, Insurance, Real Estate, Financial Services, Healthcare & Utilities industries
3. Salesforce certifications such as Salesforce Certified Technical Architect, Salesforce Certified AI Specialist, or equivalent.
4. 4+ years of experience working as a developer in Salesforce.
5. · In-depth knowledge of the basic capabilities of the Salesforce platform and products (especially Sales, Service cloud), including an understanding of the data model, integration capabilities, development and maintenance best practices, as well as the pros and cons of the available tools and frameworks.

Industry Preferred

Industry expertise preferred::
• Automobile Industry
• Real Estate - Pre / Post sales and Leasing
• Airline Industry
• Healthcare /Life Sciences

Qualifications

1. Bachelor’s degree in computer science, Information Technology, or a related field.
2. Proven experience as a Technical Architect in Salesforce

General Requirements

Technical Requirement:

• CRM Solution Architecture
• Salesforce App Development
• Lightning Framework
• SOAP/REST Integration Architecture
• Execution Planning (including Accounts and Contacts, Surveys, KPIs and Assessment Tasks, Action Plan templates, Visits and Salesforce Maps)
• LWC, Apex, Configuration based Salesforce solutions including scaling complex UIs

General Requirement:

1. Ability to mentor, coach, and develop team members.
2. Strong analytical and problem resolving skills.
3. Excellent executive communication skills, both written and verbal.
4. Strong pdecision-making skills.
5. Ability to drive innovation and encourage creative solutions.
6. Strong collaboration skills, promoting effective teamwork and communication among peers and stakeholders.