Responsibilities & Key Deliverables

Monitoring of Field failures related to Transmission aggregate.Responsible for reducing Repairs Per Hundred (RPH) and warranty cost.Analysis of field complaints and providing solutions as fast as possible.Field visits for onsite analysis and understanding applications / Usage.Providing field fix solutions.Deployment of current learnings on new product to ensure first time right new products.Ensuring sustenance of actions taken and Improving response time.Systematic approach of problem solving using some of the advanced problem solving tools.Co-ordination with other functions such as Customer care, CDMM, PDRDS and Manufacturing for faster implementation of solution

Preferred Industries

Education Qualification

General Experience

Critical Experience

System Generated Core Skills

System Generated Secondary Skills