Dy Manager - Quality | PVT - EPT

Responsibilities & Key Deliverables

As a key member of the Quality division at Mahindra Last Mile Mobility Limited, you will be responsible for overseeing all eVehicle platforms, dedicating your expertise to ensuring product excellence. Your duties will include managing field failures and proposing improvements to enhance the overall quality of our products. You will prepare and present monthly Management Information System (MIS) reports detailing field quality KPIs, enabling informed decision-making processes. This role also involves coordination with service and dealer teams to address and upgrade field failure activities effectively.

Additionally, you will conduct dealer visits to gather customer feedback that will further optimise product performance. Your analytical skills will be instrumental in performing comprehensive field failure analysis across various models with a focus on electrical, electronics, and mechanical aspects. Following up and coordinating with the Cross-Functional Team (CFT) is crucial for the implementation of Corrective and Preventive Actions (CAPA), ensuring action effectiveness aligned with quality objectives.

Facilitating weekly meetings with the CFT will allow you to drive corrective actions and collaborate on emergent quality concerns. Your capability to present findings and recommendations to personnel at all levels, including senior management, will be invaluable. Furthermore, you will be involved in deploying lessons learned for upcoming product launches and participating in New Model testing and development, contributing significantly to design failure mode and effects analysis (DFMEA) and design verification plans (DVP).

Experience

You will bring between 5 to 8 years of experience in the automotive sector, having obtained a Bachelor of Engineering (BE/B.Tech) degree in Electrical or Electronics. Your depth of industry knowledge will support your success in this role, as will your hands-on experience in addressing field quality issues and implementing effective solutions. A strong background in analysis and troubleshooting will be essential as you collaborate with various teams to enhance product reliability and customer satisfaction.

Industry Preferred

We are particularly interested in candidates coming from the Automotive Original Equipment Manufacturer (OEM) sector or individuals with experience working at Tier One automotive suppliers. Exposure to the latest technologies and methodologies in the automotive industry will be advantageous as you navigate the complexities of eVehicle platforms and contribute to their enhancement.

Qualifications

A solid foundation in engineering, specifically a Bachelor of Engineering (Electrical/Electronics), is required for this position. Your educational background should be complemented by relevant training in quality assurance and automotive standards. Familiarity with quality assurance tools and methodologies will further bolster your qualifications.

General Requirements

In addition to technical proficiency, we seek candidates with a strong awareness of quality tools, including the New Seven Quality Control (7QC) techniques, 8D problem-solving methodologies, and a Yellow Belt certification in Six Sigma. Knowledge of quality management systems such as IATF 16949 and ISO 9000 & 14000 certifications is expected, along with capabilities as a certified internal auditor. Proficiency in data analysis and problem-solving software tools, such as QlikView and Power BI, is a valuable asset that will set you apart in our dynamic environment.