ER Manager

Responsibilities & Key Deliverables

Roles and responsibility 

Maintain a positive and productive work environment by fostering strong employee relations, promoting industrial harmony, and ensuring compliance with applicable labour laws, statutory regulations, and company policies. Partner with business leaders, employees, and union representatives to address workplace concerns, resolve conflicts, and support organizational objectives through effective employee relations practices.

Employee Relations & Conflict Resolution

• Manage and resolve workplace conflicts, grievances, and disciplinary matters involving employees, supervisors, and management.
• Conduct investigations, domestic enquiries, and disciplinary proceedings in a fair, impartial, and legally compliant manner.
• Foster constructive relationships with employees and union representatives to maintain a stable and harmonious work environment.

Labour Law Compliance

• Ensure compliance with all applicable labour laws, industrial relations regulations, and statutory requirements.
• Monitor changes in labour legislation and assess their impact on organizational policies and practices.
• Advise management on employee relations issues to mitigate legal and operational risks.

Policy Development & Implementation

• Develop, review, implement, and enforce employee relations policies, procedures, and workplace practices.
• Ensure policies are aligned with legal requirements, organizational values, and business objectives.
• Drive awareness and consistent application of policies across all levels of the organization.

Employee Relations

• Provide guidance and support to managers and employees on employee relations matters, workplace conduct, disciplinary actions, and grievance handling.

Recommend practical and sustainable solutions that balance employee concerns, legal compliance, and business needs.

Preferred Industries

Education Qualification

General Experience

12+ years experience in Employee Relations

mandatory - Telugu (Speak, Write, Read) - mandatory

Critical Experience

Functional Skills

• Change Management and Workforce Alignment – Lead organizational change initiatives by assessing impacts, aligning stakeholders, and ensuring smooth implementation of workforce-related changes.
• Employee Relations Advisory and Subject Matter Expertise – Provide expert employee relations guidance and practical solutions that balance legal compliance with business objectives.
• Grievance Redressal and Resolution – Investigate, resolve, and prevent employee grievances to maintain workplace harmony and strengthen employee trust.
• Contract Labour Management – Oversee contract labour operations, statutory compliance, workforce availability, and compensation benchmarking to support uninterrupted business operations.
• Cost Management and Budgeting – Drive manpower cost optimization and manage workforce budgets and CAPEX planning to enhance operational efficiency.
• Stakeholder Management and Government Liaison – Build strong stakeholder relationships and coordinate with regulatory authorities to ensure compliance and a stable industrial relations environment.
• Training and Development – Design and deliver capability-building programs on employee relations, labour laws, conflict resolution, and workplace effectiveness.
• Employee Engagement and Culture Building – Lead engagement initiatives that enhance employee satisfaction, retention, and a culture of collaboration and continuous improvement.
• Documentation and Record Management – Maintain accurate and compliant employee relations documentation to support governance, reporting, and legal requirements.

Behavioral Skills

• Excellent verbal and written communication skills with the ability to engage effectively with employees, unions, management, and external stakeholders.
• Mandatory proficiency in Telugu (spoken and written) along with strong business communication skills.
• Strong analytical and problem-solving abilities with a data-driven approach and sound understanding of the legal framework.
• Ability to interpret complex situations by evaluating facts, data, business requirements, and long-term organizational impact.
• Strong interpersonal and relationship-management skills with the ability to build trust and credibility across all levels.
• Effective negotiation skills supported by logic, facts, and conviction to achieve mutually beneficial outcomes.
• High ethical standards, integrity, and respect for people, processes, and organizational values.
• Strong networking and influencing skills with the ability to build consensus through stakeholder engagement and strategic relationship management.
• Sound judgment and decision-making capability in handling sensitive employee and industrial relations matters.
• Ability to work under pressure and manage complex situations with professionalism and composure.
• Managing conflict by taking the right judgement in the context of situation by working with Union, employees and functional Managers.

System Generated Core Skills

System Generated Secondary Skills