Responsibilities & Key Deliverables

Ensure that the Quality Vision, Mission and Policy is effectively deployed across the plants by providing appropriate resources and thereby structuring quality system, product and process audit.

Establish, institutionalize structured process to capture the voice of customers through dealers and customer care for Product Quality & Reliability improvement and ensure that it is deployed through appropriate initiatives, goals and mentoring.

Ensures outgoing quality of the product meets/exceeds customer requirements.

Ensures that product meets/exceeds the outgoing product quality & consistantly meets the critical parameter in line with the product attribute leadership (PAL's) through use of appropriate statistical tools.

Ensures to get the priorities right for the product improvement by effectively coordinating with other teams

Ensure that the product is at par or better than the benchmark in terms of product and process parameters

Experience

12-15 years

Industry Preferred

Qualifications

General Requirements