Responsibilities & Key Deliverables

"• Responsible for ensuring customer centricity by responding to next stage/line for various quality concerns and taking corrective and preventive actions.
• Responsible for ensuring customer centricity by responding to next stage/line by supplying bodies as per TACT.
• Responsible for ensuring manpower and allocation of work to associates as per their skills to produce first time right and every time right products from his stage/line.
1. To resolve the next customer and TCF line complaints at minimum possible time in order to attain good customer satisfaction.
2. To Monitor and control absenteeism on line by planning associates leave.
3. To find cost effective solution for the FOS Items by monitoring, suggesting, Participating, implementing I4 ideas/Kaizens
4. To monitor and reduce the number of concerns occurring at NOVA P, NOVA C, RFI by reviewing the daily concerns and implementing actions.
5. To create a conducive environment for safe and engaged working.
6. To monitor and improve the MQS and MAPS score of his BWT through continuous up gradation of processes.
7. To improve the quality level and skill of associates in BWT continuous monitoring and nominating associates for re dexterity as per 3X3 Matrix
"

Experience

4 to 8 Years

Industry Preferred

Qualifications

B.Tech/ DSCT( Surface Coating )

General Requirements