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Capability Building - MEAL
Mumbai A.O, MUM-KND-MEAL, IN
Responsibilities & Key Deliverables
Enable continuous learning for field teams through module design and engaging content delivery
Design pedagogy for training delivery
1. Evaluate content and best methods for training delivery at scale
2. Explore innovative ways to train and design content for increasing usage of LMS / learning apps
3. Gather feedback and incorporate in training delivery methods
LMS management
1. Identify & evaluate various LMS models and help selection of appropriate one
2. Continually evaluate functioning of LMS
3. Devise ways to engage learners for greater LMS adoption
4. Design periodic refresher and assessments
Design & facilitate delivery for EV sales team and Tech evangelists
1. Design modules / facilitate design through vendors for EV capability building
2. Facilitate delivery of modules/ journeys through tech platforms/ apps/ in-person sessions
3. Conduct 'Train the trainer' programs & monitor progress
4. Assess training effectiveness and evaluate progress
5. Course correct in training delivery. pedagogy with updates in product/ features / or user buy in / adoption scores
Support M&M Sales CB team in
1. Develop the training plan for dealers and ensure adherence of process
2. Dealer Manpower Development
3. Knowledge portal management.
4. Monitor vendor payments.
Experience
7-10 years in sales capability building
Exposure to tech enabled learning problems
Industry Preferred
EV/ Tech / Auto / Telecom (large scale sales capability building organisations)
Qualifications
BE (preferred)
Training related certifications (preferred)