Responsibilities & Key Deliverables

Benchmark the Channel performance:
a.    Create, optimize & drive dealer profitability module in two phases: –
I.      Evaluation:
Create & optimize the structure of formats & sheets capturing the financial of dealerships using existing resources (field team & Dealer staff) & their capabilities to optimum level. Further calculation of the financial KPIs & benchmarking them basis city category / RO level & monitoring the financial KPIs.
II.    Action Plan:
Basis evaluation identify the low performing dealerships (5-15 dealers) post discussion with RSM / ZH in each zone. Plan visit along with RSM/ ZH to discuss the dealer BPR results and draw action to improve low performing KPIs. 

 III.  SBE (Showroom Break Even) & WBE (Workshop Break Even)
1. Data Collection
Collect revenue data for both Showroom and Workshop operations from various M&M systems on a quarterly basis. This includes downloading and consolidating revenue figures dealership-wise.
2. Sharing Revenue Data with Vendors
Share the consolidated revenue data with the assigned vendor partners to enable them to prepare individual Data Input Sheets—SBE for Showroom and WBE for Workshop—for all dealerships.
3. Initial Review of data 
Once the vendors have prepared the SBE and WBE sheets, perform a sample review to ensure accuracy and completeness. After validation, forward all sheets to the respective Area Offices for further action.
4. Follow-up for Expense Collection
Coordinate with the SBE Champions (responsible for Showroom) and Regional Customer Care Managers (responsible for Workshop) to ensure timely collection of dealership-level expense data for both functions, as per the timeline.
5. Validation and Clarification
Verify the expenses submitted by the dealerships. Address and resolve any discrepancies or queries in coordination with the dealership and the field teams.
6. Preparation of Dealer Business Performance Report (DBPR)
After finalizing the SBE and WBE data, prepare the Dealer Business Performance Report. This report includes a detailed summary of the dealership’s performance, highlighting the Showroom and Workshop operations separately.

2)    Develop Financial Acumen:
a. Impart training to Field team (ASM / RSM) on regular basis to facilitate quality data capture & drive action plan on ground along with dealerships.
b. Impart training to Dealer key staff (DP/CEO) using the dealerships reports (DBPR) generated basis the financial data submitted by them & also facilitate quality data capture.

3) Industry information:
Liaison with competition OEMs for benchmarking the vehicle gross margin & incentive structure.

Conduct a comprehensive analysis to benchmark the pricing and dealer margin structures against competition. Provide insights to support strategic pricing decisions
 

Preferred Industries

Education Qualification

CA / ICWA / MBA Finance 

General Experience

10+ years of experience in automotive dealer functioning (sales & service) industry with exposure to reading & understanding of business financials