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Manager - Knowledge Management
Date:
28 Feb 2025
Location:
Mumbai A.O, MUM-KND-AFS(AD), IN
Company:
Mahindra & Mahindra Ltd
Responsibilities & Key Deliverables
Key Roles & Responsibilities
- Planning & executing new product launch training programs
- Developing new product launch training content
- Continuous content curation including ongoing product updates & competition updates
- Creating interactive product content for LMS
- Managing the training content repository
- Managing the LMS content repository
- Elevator pitch & sales story creation
- Supporting the field sales team with model wise / variant wise sales pitch
- Monitoring & coaching dealership teams to enhance sales capability
- Planning & executing training interventions for critical role holders at dealerships
- Competition benchmarking
Key Technical Expertise
- Excellent understanding of Electric vehicle technology, Autonomous vehicle technology, connected car technology, 4x4 technology.
- Excellent understanding of Autobasics
- Understanding of overall Indian automotive scenario including govt policies, consumer schemes, finance schemes.
Preferred Industries
Automotive Industry
Automobile
Education Qualification
B.E. / B. Tech. (Automobile or Mechanical) + MBA
General Experience
10-15 Years of relevant experience
Requirements
- Must have Automobile OEM experience
- Preferrable - Certification in content development softwares like Articulate Storyline
- Minimum 10 years of relevant work experience.
- Demonstrated ability to multi-task and manage projects from concept to completion.
- Auto passionate
- Excellent verbal and written communication skills.
- Analytical mindset with a strong problem-solving orientation.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Ability to work with multiple stakeholders
Critical Experience
10-15 years of relevant experience handling team of 5-8 Channel Managers.Knowledge of Digitization of Systems and on boarding of Dealership.Good financial and commercial acumen and understanding of Dealership life cycle
Job Segment:
Automotive
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