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Manager - Knowledge Management

Date:  28 Feb 2025
Location: 

Mumbai A.O, MUM-KND-AFS(AD), IN

Company:  Mahindra & Mahindra Ltd

Responsibilities & Key Deliverables

Key Roles & Responsibilities

  • Planning & executing new product launch training programs
  • Developing new product launch training content
  • Continuous content curation including ongoing product updates & competition updates
  • Creating interactive product content for LMS
  • Managing the training content repository
  • Managing the LMS content repository
  • Elevator pitch & sales story creation
  • Supporting the field sales team with model wise / variant wise sales pitch
  • Monitoring & coaching dealership teams to enhance sales capability
  • Planning & executing training interventions for critical role holders at dealerships
  • Competition benchmarking

    Key Technical Expertise

  • Excellent understanding of Electric vehicle technology, Autonomous vehicle technology, connected car technology, 4x4 technology.
  • Excellent understanding of Autobasics
  • Understanding of overall Indian automotive scenario including govt policies, consumer schemes, finance schemes.

Preferred Industries

Automotive Industry
Automobile

Education Qualification

B.E. / B. Tech.  (Automobile or Mechanical) + MBA

General Experience

10-15 Years of relevant experience

Requirements

  • Must have Automobile OEM experience
  • Preferrable - Certification in content development softwares like Articulate Storyline
  • Minimum 10 years of relevant work experience.
  • Demonstrated ability to multi-task and manage projects from concept to completion.
  • Auto passionate
  • Excellent verbal and written communication skills.
  • Analytical mindset with a strong problem-solving orientation.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Ability to work with multiple stakeholders

Critical Experience

10-15 years of relevant experience handling team of 5-8 Channel Managers.Knowledge of Digitization of Systems and on boarding of Dealership.Good financial and commercial acumen and understanding of Dealership life cycle


Job Segment: Automotive

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