Manager - Service Support Exports

Date: 7 Jul 2025

Location:

Mumbai, MUMBAI-KND-AD, IN

Company: Mahindra Last Mile Mobility Limited

Responsibilities & Key Deliverables

Service support – Exports:

Competition analysis and drawing LMM’s individual country policies Warranty , Service & Parts.
Monitor Distributor Manpower recruitment related to service and parts.
Extending services support to global distributors with respect to Service training , manuals , special tools export and installation , VOR support , parts export .
Coordinating with country distributor partner for competitive part and service prices in applicable countries.
Resolve all customer and distributor related complaints arising from market and assembly units .
Monitoring assembly process ( as applicable )
Ensuring training of country distributor and dealer manpower for technical capabilities
Extending Service/Parts reach to all sales point appointed by Distributors/Business partners .
Resolve internal and external warranty issues with distributor.