Job Purpose

To expand reach of product offerings abroad, develop key strategies, create value propositions for NRI clients and work closely with the marketing team to establish significant footprint in the international market. 

Principal Accountabilities

1. Understanding product portfolio across the markets and purchase behaviour of customers to gain insights on the business.

2. Creating value proposition for the NRI customers under the boundary conditions of pre-defined budgets and impact on profitability 

3. Understanding the best practices adopted by competitors and presenting the insights to senior management quarterly

4. Creating a team of dedicated Channel partners in all markets, ensuring best terms of engagements with them and leveraging Mahindra equity of trust, transparency and integrity through them 

5. Developing long term relationships with existing NRI customers and ensuring repeat sales and referral sales through them 

6. Developing HNI database and partnership with wealth groups and banks and devising value proposition for bulk bookings 

Performance Measure of Success

Individual Accountability

1. CP's activated

2. Ratio of Cp's given

3. CP engagement review

4. Ratio of International Business to the overall sales. 

5. Managing and optimizing costs as per the business requirements.

Shares Accountabililty

1. Net Sales

2. Customer Satisfaction Score 

Key Relationships

External

1. Customers

2. Channel Partners

Internal

1. Marketing team

2. CRM team

3. Sales Strategy team

Functional Competencies

Qualification and Experience