Job Purpose

Attending customer walk-ins,  greeting  and  showing  them  the  audio,  video  and  project presentation

Taking customers to the site visit

Filling the customer data sheet and entering it into SFDC

Following up with the customer to close the booking

Resolving the queries on site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.

Negotiating with the customer and closing the deal

Creating sales order

Handing over the booking formalities to the CRM

Resolving the queries on site in respect to car parking issues, customer access, construction related issues, coordination with projects team etc.

Coordinating with the CRM team on customer related issues

Principal Accountabilities

To generate revenue from the leads through different sourcing verticals.

Performance Measure of Success

Individual Accountability                                        

• Adherence to SOPs
• BTL Activities                      

Shared Accountability      

• Customer Satisfaction Score 
• Net Sales                       

Key Relationships

Qualification and Experience

Any graduate (MBA preferred)     

2-5 years of relevant work experience