Sr Manager-HHkVA PROJECTS SALES & SERVICE

Responsibilities & Key Deliverables

As the Senior Manager for HHKVA Projects Sales & Service at Mahindra & Mahindra Ltd, you will take ownership of leading high KVA projects with a customer-centric approach, working closely with the Direct Sales team. Your role involves a comprehensive understanding of customer, dealer, and OEM requirements, transforming these insights into clear, actionable project plans. You will foster collaboration across various internal departments including Channel teams, ensuring synchronized efforts toward achieving sales targets and delivering exceptional project outcomes.

Key responsibilities include:

• Managing end-to-end project lifecycles ensuring alignment with business goals and client expectations.
• Staying abreast of market and industry trends through continuous intelligence gathering to anticipate competitive dynamics and inform strategic decision-making.
• Developing and executing technical strategies to enhance customer engagement, providing expert guidance and support not only to clients but also to team members for effective issue resolution.
• Monitoring project health with a focus on schedule adherence, budget management, and risk mitigation to guarantee smooth project execution.
• Preparing detailed, insightful reports on project progress and technical challenges to present to senior leadership, enabling informed business strategies.
• Applying financial acumen to analyze sales-related financial requirements, optimizing project feasibility and profitability.

This role demands a proactive leader who thrives in a dynamic environment, adept at bridging technical expertise with customer-focused project delivery to drive business growth and enhance customer satisfaction across the Powerol business unit.

Experience

The ideal candidate will possess between 8 to 12 years of solid experience in managing higher KVA diesel generator projects or related power solutions in a competitive market. Experience should detail a historic success in navigating complex project lifecycles and a deep familiarity with sales and service environments in power generation equipment.

Key Experience Highlights:

• Demonstrated history of leading large-scale projects through technical and sales channels, including direct customer and dealer engagement.
• Proven ability to analyze and interpret customer and market needs and translate them into comprehensive project plans and technical strategies that resonate with varied stakeholder groups.
• Exposure to capital equipment procurement processes and extensive knowledge of technical product specifications, installation, and operational requirements.
• Experience in cross-functional team leadership, fostering collaboration between sales, technical, and support teams to exceed business goals.
• Strong market insight including competitive intelligence gathering that aligns with corporate strategy and customer demands.

Industry Preferred

While candidates from diverse backgrounds will be considered, preference will be given to those with experience in industries such as power generation, heavy machinery, energy solutions, and equipment manufacturing. Previous exposure to sectors involving diesel generator technologies, electrical/mechanical engineering services, or industrial project management will provide a strong foundation for success in this role.

Industries like automotive manufacturing and large-scale infrastructure projects where high power capacity solutions are integral will also be advantageous. Candidates familiar with capital equipment sales and project execution within these industries tend to bring a valuable perspective and practical knowledge to the position.

Qualifications

Essential qualifications include a Bachelor of Engineering (BE) degree, ideally in Electrical or Mechanical Engineering. This academic foundation is critical to understanding the technical aspects of high KVA projects and to navigate the complexities involved in sales and service execution.

Preferred Qualifications:

• Formal certifications or training related to power generation technologies, project management, or sales leadership will be an asset.
• Technical certifications relevant to diesel engines and power systems enhance the candidate's ability to engage with customers and technical teams effectively.
• Continuous professional development in leadership, customer relationship management, and financial acumen is highly regarded for this role.

General Requirements

Mahindra & Mahindra Ltd requires candidates to possess a minimum of a Bachelor's degree in electrical engineering, mechanical engineering, or a closely related discipline as a fundamental educational prerequisite. Applicants should demonstrate at least 6 years of pertinent experience managing higher KVA diesel generator markets, coupled with a strong record of translating customer requirements into actionable technical solutions.

The ideal candidate will exhibit exceptional analytical and problem-solving capabilities, with an ability to address complex challenges creatively and efficiently. Outstanding communication skills and a proven ability to work collaboratively within fast-paced environments are essential for success.

Preferred competencies include:

• In-depth knowledge of the latest high horsepower engine technologies and industry trends to maintain competitive advantage.
• Experience in executing capital equipment projects from initiation through completion, ensuring high standards of quality and customer satisfaction.
• Leadership aptitude, with demonstrated team management skills and the capacity to inspire and guide cross-functional project teams.

Our commitment to Diversity, Equity, and Inclusion

At Mahindra & Mahindra Ltd, we embrace diversity, equity, and inclusion as foundational pillars of our organizational culture. We believe that a diverse workforce fuels innovation and drives our continued success. Our commitment is to foster an environment where all individuals feel respected, valued, and empowered to contribute their unique perspectives and talents.

As an Equal Opportunity Employer, we ensure that hiring decisions are free from bias and based solely on merit, qualifications, and business needs. Applicants will be considered without discrimination based on age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, education, marital or domestic partnership status, pregnancy, veteran status, citizenship, ancestry, financial status, or any other characteristic protected by applicable laws.

We proactively encourage applications from diverse backgrounds and are committed to providing an accessible recruitment process, enabling all candidates to apply and engage with us fully. By valuing differences and fostering inclusivity, we build stronger teams and create a future reflective of the communities we serve.