Manager - PDI

Responsibilities & Key Deliverables

As Manager PDI within the Tractor Department at Mahindra & Mahindra Ltd, you will take ownership of the post-delivery inspection processes to ensure the highest standards of quality and customer satisfaction are met. Your key responsibilities will include:

• Overseeing the PDI operations to ensure they meet company and industry standards.
• Developing and implementing inspection protocols that enhance reliability and compliance.
• Collaborating closely with manufacturing and quality teams to identify and resolve product issues proactively.
• Leading continuous improvement initiatives that drive operational efficiency and reduce rework rates.
• Training and mentoring technical teams in inspection techniques and quality assurance procedures.
• Monitoring performance metrics related to PDI activities and reporting findings to senior management.
• Ensuring adherence to safety guidelines and regulatory requirements throughout all inspection processes.
• Fostering cross-functional communication to support seamless workflow and innovation.

Your role will be crucial in maintaining our commitment to delivering durable, high-performance farm machinery, aligning with Mahindra’s strategic goals around sustainability and customer delight.

Preferred Industries

Education Qualification

BTech/BE

General Experience

• 3 to 7 years of progressively responsible experience in manufacturing, quality control, or post-delivery inspection within the automotive or farm equipment sector.
• Demonstrated knowledge of inspection methodologies, root cause analysis, and quality improvement frameworks.
• Experience in managing cross-departmental projects that enhance product quality and operational efficiency.
• Proven track record of working in a team-oriented environment and leading initiatives that drive customer satisfaction.
• Familiarity with manufacturing technologies and standards prevalent in the farm machinery industry.
• Ability to navigate complex challenges and deliver measurable improvements in inspection throughput and accuracy.

Critical Experience

• Critical expertise in post-delivery inspection processes specific to manufacturing operations in the farm machinery division, ensuring alignment with Mahindra’s quality standards.
• Strong leadership capabilities demonstrated through the successful management of inspection teams and quality assurance projects.
• Proficient in implementing strategic business orientation competencies, including anticipating market trends and leveraging business opportunities to adapt inspection protocols accordingly.
• Experience applying sustainability principles within operational workflows, balancing business objectives with environmental and social considerations.
• Advanced problem-solving skills with a focus on innovation-led transformation and continuous quality enhancement.
• Ability to engage stakeholders effectively, fostering a culture of accountability, agility, and collaborative growth.
• Competence in using data-driven approaches to monitor performance metrics, drive risk-managed process improvements, and sustain customer delight.

System Generated Core Skills

System Generated Secondary Skills